We all tend to oversimplify complex things into two competing ideologies: generalist or specialist, objective or subjective, individual or team. This can be useful, but it can also make us think we should pick a side. It also becomes an issue when we try and solve them—calling these things ‘problems’ implies there is a correct answer somewhere. But there often isn’t, and it takes us too long to realise. What if we had a tool that facilitated good conversations about these complex topics upfront? Where the goal isn’t a decision, but recognition? The answer to a question like ‘Should we focus on delivery or quality?’ could simply be ‘yes’. Stephen explains how, using Polarity Mapping.
As explained in part I of this two-part series, what we know about body language can help us conduct more fruitful UX research interviews. The key is to know what to look for. Body language experts Barbara and Allan Pease have been researching this domain for over thirty years. In their book, The Definitive Book […]
In this two-part series I will provide some research based insights on body language that we can use to our advantage during UX research sessions. This will give you an enhanced awareness of what to look for so that a potentially wasteful session could make for a more productive one… A participant that you’ve been […]
The Storytelling Canvas is an approach I’ve created to help bring a team together to create purposeful design decisions for content websites. This approach will work for apps as well, but there is usually more narrative in a content site, so we’ll stick in that arena for this article.
It’s no surprise that Smashing Magazine chose one of the San Francisco’s most beautiful and noted locales, the Palace of Fine Arts, to hold one of its conferences this year. Smashing Conference San Francisco 2017 was full of amazing speakers and concepts that could benefit all UX designers. Doug Collins has five of the key trends that emerged from the conference.
As designers, we know that our decisions have a real impact on how people use products. On the downside, poor design decisions have the potential to cause annoyance, cost users a bit of cash, or even have disastrous results. But what about the intent behind designs? Ben Tollady shares how we can recognise (and avoid) deceitful design practices.
It’s World Usability Day, and to celebrate, the folks from Optimal Workshop have pulled together the ultimate UX and Marketing Toolkit, worth $30,000.
Here’s how this amazing collection of tools could be yours.
A content audit isn’t something you’re going to want to tackle. But you can’t undertake a redesign of a content-heavy site without it.
Donna Spencer shows you how to conduct a Content Audit in this sketch video.
Hawk reviews the online course “How to Develop an Information Architecture using Card Sorting” by Joji Mori and finds herself pleasantly surprised (with a couple of caveats).
Today I had the pleasure of hosting Everett McKay in our Ask the UXperts chatroom, talking about UI for non-designers.
Here is the transcript of the session.