User research is not just an integrated part of business, but rather teams of people supporting the research process with the practice of ResearchOps. So why are there these differences? And what does ResearchOps have to do with UX maturity?
We spoke to Zack Naylor, co-founder of the research and insights platform, Aurelius. He told us the enlightening journey the company went through to get to where they are today – from a product strategy platform to a research and insights tool.
Have you ever wondered what life would be like if we reused research insights? Lucky for you – it’s easy! Zack Naylor from Aurelius teaches us how.
As explained in part I of this two-part series, what we know about body language can help us conduct more fruitful UX research interviews. The key is to know what to look for. Body language experts Barbara and Allan Pease have been researching this domain for over thirty years. In their book, The Definitive Book […]
In this two-part series I will provide some research based insights on body language that we can use to our advantage during UX research sessions. This will give you an enhanced awareness of what to look for so that a potentially wasteful session could make for a more productive one… A participant that you’ve been […]
While we all dream of launching the perfect product or feature, it’s only through testing and iterating that we can refine and improve the user experience. Luckily, Agile development creates opportunities to test at every stage. Read on for tips on how you can fit testing into the Agile cylce.
As more and more organisations become focused on creating great experiences, more teams are being tasked with conducting research to inform and validate user experience objectives.
UX research can be extremely helpful in crafting a product strategy and ensuring that the solutions built fit users’ needs. But it can be hard to know how to get started. This article covers all the basics: from setting research objectives to choosing the method so you can uncover the information you need.
When was the last time you sat, frustrated, in a meeting arguing about design features? In this article, Sarah Doody explains how a lack of quality user research can lead to overly subjective decisions, and shares three fixes we can consider instead.
Three amazing research experts from our own community joined me to form a panel in our Slack channel. They shared tips, tricks and personal experiences to help us take our research game to the next level. Read on for a full transcript of the session.
The most important decisions made about any product often take place between iterations. You could argue that the timeframe between identifying key research findings and understanding what the next iteration will be is the most crucial to the future success of the product. Andy Vitale, UX Design Principal at 3M, talks us through his iterative approach to research.