About UX Mastery
At UX Mastery, we believe that technology needs to work for humans, not the other way around.
That’s why we started this business in the first place—to rid the world of confusing, hard-to-use interactions and interfaces through quality design education. We write articles, ebooks, newsletters, host podcasts, and teach in-person workshops that are fun, practical, and highly regarded by industry.
Meet the Team
General tinkerer, web tailor, user-centred design soldier and tall-ship sailor, Luke Chambers learned most of his collaborative, visual thinking and storytelling skills while studying filmmaking at the Victorian College of the Arts.
He has worked in the web industry since his first startup in 1999, and came across user-centred design while enjoying wine and cheese at a university event for human-computer interaction nerds. He has since championed user experience design for small guerilla projects and large organisations alike, spending his days listening, sketching, telling stories and explaining to people the “why” of the design that happens behind the visuals. He also enjoys sailing tall ships, writing quantum fiction and creating lists (oh, lots of lists).
Although he grew up on a farm and now mostly inhabits the Internet, he currently lives in a small house-shaped box in Melbourne, Australia, with his wife and smiley little boy. You can follow Luke on Twitter at @lukcha.
Our Community Manager, Hawk (first name Sarah, but keep that on the down-low), is an expert in the UX of community platforms and is currently on the team that builds Discourse. Originally a software developer, she has spent the last decade + in community roles, and works remotely from her home in New Zealand. When away from the screen, Hawk is a gym instructor, a wine drinker, and a mother of twins.
You can follow Hawk on Twitter at @ilovethehawk.
Piper is a delicate flower. She’s been UX Mastery’s assistant community manager for a couple of years now. Her background isn’t UX, but she’s grown to love it. She’s been involved in online communities for over 10 years. Before that, she was an air traffic controller. She misses telling people what to do and having them actually do it. :wink:
She’s moved around the US a bit, but has finally settled down in Austin, TX, USA, where she spent most of her growing up years. It’s hot and muggy, but it’s home. She has two grown sons who she adores, in spite of how messy they make the house. Her guilty pleasures are trashy romance novels and filet mignon.
Amber is UX Mastery’s Communications Assistant. She moved to Melbourne in 2018 to start university – studying Media and Communications at Swinburne, with a particular interest in editing and writing. She grew up surrounded by UX, and is loving learning more about it through this role.
When not studying, looking after our social channels or writing email newsletters, she loves getting her zen on with yoga, or firing up her creative side with anything crafty.
A love of writing, people and and problem solving got Richard into the UX space; but not without a long and winding road as a music journalist, event manager, restaurant manager and winery grunt. A passion for language, communications and critical thinking called him into the world of design where he stumbled into the cross-hairs of the UX Mastery team. He now happily resides as the Editor of this guide through the UX universe. A longtime record collector, he is fascinated by ancient history and science fiction. They are just a few of the things that keep him up at night besides sub editing till his vision goes blurry, investigating problem spaces in design and too much black coffee.
Jess has a passion for helping people show their best face. She started her career as a print and graphic designer before moving quickly into web design, multimedia and team management. At UX Mastery she produces visuals for our campaigns and is helping craft the look and feel of our soon-to-be-released new website. When not designing digital interfaces, she also works as a makeup artist for models, weddings, short films and television commercials.
Robin Cave likes to draw. He grew up in Geelong, Tokyo, Bendigo and Melbourne. After gaining a degree in Graphic Design he had a career in Motion Graphics and feature film VFX, before returning to his first love, drawing and illustration. Lived in Sydney for 7 years before returning to Melbourne to get married and have a child. A Bachelor of Illustration course and then in 2014 he began mainly working in whiteboard animation, with some design and more illustration. He is torn between traditional and digital illustration and likes best to combine the two. He is excited about providing some illustrations to help entice, describe and enlighten the articles at UX Mastery.
Matt, our co-founder from way back
We’d also like to give a shout-out to our co-founder, Matt Magain. He co-founded and co-championed UX Mastery with Luke in the early years until moving away in early 2016 to focus on producing drawings and sketch videos full time. He still pops his head into the office (wherever it is!) for Friday afternoon drinks every now and then. You can follow Matt on Twitter at @mattymcg.