Finding users for testing in a short sprint can be a daunting task. But just because you don’t have much time, doesn’t mean you have to skip the research. Amanda Stockwell explains how you can quickly find recruits.
Keen to get your head around conceptual models? In the next installment of our review series, see what UX Designer Laci White thought of Susan Weinschenk’s online course “UX Conceptual Model Design”.
In an ever-globalising world, chances are that cross-cultural usability testing will crop up in your career. Luke Chambers shares some of the most important factors to consider when you’re testing across a cultural divide.
Jodie Moule examines diary studies: what they are, when to use one and some useful tips about setting up your own research to make good use of them.
Chris takes an entertaining look at just how badly wrong the office Kris Kringle can go, and uses it as a reminder that we can’t deliver truly great experiences if we don’t know the customer.
In the latest of our animated techniques videos, Gerry Gaffney gives us some helpful tips on gathering information about our users with contextual enquiry (or site visits).
Yesterday Hawk spent an interesting hour in our Campfire chatroom hosting Steve Portigal – author of Interviewing Users: How to Uncover Compelling Insights.
They chatted about using insights to inform design decisions, and a lot of ground was covered! If you missed it, here is a transcript for your reading pleasure.
Creating a great survey is like designing a great user experience—they become a waste of time and money if the audience is not at the centre of the process.
Chris Gray shows us in this whiteboard animation how to build the kind of survey that will collect the most valuable information from our users.
A content audit isn’t something you’re going to want to tackle. But you can’t undertake a redesign of a content-heavy site without it.
Donna Spencer shows you how to conduct a Content Audit in this sketch video.
Two brave and whippet-smart women recently put up their hands to take each other on in the second of our UX debates, that “Up-front user research is a crucial part of the UX process”.
Here’s how it went down.