Donna Spencer is a freelance user experience designer who specialises in large, messy websites, and large, messy business applications. She has written three books, on card sorting, web writing, and information architecture. In her spare times she runs UX Australia, an annual user experience conference.
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Ever been faced with the redesign of a website containing content that you’re completely unfamiliar with?
You need to perform a content audit. “A what now?” I hear you ask. Fear not: UX Australia’s Donna Spencer is here to guide you through.