Yesterday our Slack channel lit up with the combined knowledge of three members of our very own community.
Dr Jade Jenkins, Dr Marion Boberg and Stephanie Pratt were brave enough to work with me to trial a new idea that I had for our Ask the UXperts sessions.
The panel format proved to be a huge success. It allowed us to cover a broad range of topics and meant that we were able to get through more questions in the hour than is possible with a single guest.
The broad topic was UX research and we covered everything from selecting the most effective techniques to the emerging role of AI in user research. It’s fair to say that we all learned something!
If you didn’t make the session today because you didn’t know about it, make sure you join our community to get updates of upcoming sessions.
If you’re interested in seeing what we discussed, or you want to revisit your own questions, here is a full transcript of the chat.
A quick intro of each:
Jade Jenkins is an experimental psychologist. After spending a decade researching various phenomena within social cognition (perception and memory) and occupational health psychology (including the interplay of technology, stress, and health), she earned her PhD in social and industrial-organizational psychology from Northern Illinois University.
Jade currently works in assessment within the Texas A&M University system, where her role consists of equal parts change agent, data and statistics octopus, and development consultant. She has expertise in numerous UX research methodologies, ranging from focus groups and experience sampling to biometric measurement (e.g., heart rate variability; HRV) and surveys.
She is a member of the Dallas-Fort Worth branch of UXPA, and welcomes kindred expressions of UX research methodology geekery on Twitter @jadejenkinsUX.
Marion Boberg is a UX researcher born in Normandy France. She moved to Finland in 2003. Marion holds a PhD in Psychology from both French University of Caen and Finnish University of Eastern Finland.
Marion has 10+ years of experience in UX research, from Nokia Research Centre, Tampere University of Applied Sciences and Qvantel. Her UX experience is related mainly to IT products, mobile apps and telephony, her passion is about People and Innovation.
Author and Co-author of several HCI scientific publications and 10 + pending patents (5 granted) related to mobile UI and services for Nokia Technology.
Stephanie M. Pratt is the Lead User Experience Researcher at a startup called LiveSafe. At LiveSafe, she primarily focuses on problem space research and understanding the users.
Prior to LiveSafe, she has worked in a variety of industries including another startup called mHelpDesk, GEICO, and a government contractor, Aptima. In those roles, she has done many levels of fidelities of usability testing and interviews. She has her Master’s degree in Human Factors / Applied Cognition from George Mason University.
Additionally, Stephanie is actively involved in the Washington, DC UX community.
ie, will the user like it? and using that to decide whether to build the feature