UX Methods Bank

A comprehensive collection of UX methods and techniques available for use on UX projects.

Mix and match these UX techniques to create a UX process best suited to the project at hand. We’ll be updating this page regularly with additional content, links and tutorials about how to apply these techniques.

Are we missing a UX technique? Perhaps you’d like to write a tutorial or case study about one of these techniques? Get in touch!

Looking for an online course that teaches how to use these techniques? View our big list of UX courses.

Japanese translation of this page by Shu Wakasa.

TechniqueWhat It IsWhen To Use ItHow To Use It
User TestingSitting users in front of your website or app and asking them to perform tasks, and to think out loud while doing so.Research, Analysis, Design, ProductionRead about how to run a user testing session even if you're a complete novice.

Also be sure to check out Steve Krug's short book, Rocket Surgery Made Easy for a comprehensive guide on how to plan for, schedule and conduct usability tests.
Unmoderated Remote Usability TestURUT is similar to in-person usability testing however participants complete tasks in their own environment without a facilitator present. The tasks are pre-determined and are presented to the participant via an online testing platform.Research, Analysis, Design, Production Chris Gray's article How to Run an Unmoderated Remote Usability Test outlines the process and includes an animated video to walk you through it.
Beta LaunchReleasing a closed beta release of your product involves allowing only a select group of users to use the software and provide feedback before it becomes available to the wider public.Design, ProductionJoel Spolsky's article, Top Twelve Tips For Running A Beta Test is a great place to start.