Welcome back to UXmas for another year! In case you haven’t joined in the UXmas fun yet, we’re back with your favourite UX-themed digital advent calendar. Missed the start of UXmas? Catch up on every tasty UXmas treat from our first 10 days.
‘Star Trek’ actor Anton Yelchin died last year at the age of 27 when a Jeep pinned him against a gate and brick pillar outside his home. It turns out that his Jeep’s gearshift was poorly designed.
Poor Anton didn’t realise that the Jeep was in neutral when he got out, so it rolled backwards down the driveway, crushing him. It turns out, a mismatched mental model could be to blame. And more importantly, here’s how you can avoid Jeep’s mistake by using them with your team.