Design portfolios have long been used by graphic designers and photographers to display the results of their work. But what about UXers? We work in a world of field recordings, paper scribblings and Excel spreadsheets and don’t always get to create the final visuals. So what do we do when a prospective employer asks to see a portfolio?
When you’re the only UX Designer in a team, the hot and cold support for your role can be difficult.
Luke reflects on his experiences working within difficult corporate cultures, and explains how setting the right expectations, getting buy-in, and charting a course through it all can go a long way towards creating positive change.
If you’re a regular subscriber to our newsletter, you’ll be familiar with the illustrated UX Quick Tip that we include in each issue.
Matt pulls together some of his favourite quick tips from past newsletters, including the corresponding illustration for each one.
Matt divines lessons for UX Designers from one of his favourite movies, The Blues Brothers.
What do two black-suit-and-sunglass-wearing, cigarette-smoking, morally compromised musicians have to do with user experience design? As it turns out, quite a lot …
Luke lists 5 of the top frustrations you might experience as a UX designer, and shares some ideas about how you can deal with them.
In his first post for UX Mastery, Cameron cuts straight to the chase.
He argues that there is no excuse for not incorporating user feedback into your product, and offers some tips for how to go about soliciting feedback—even when you don’t have the full support of your organisation.
We often talk about UX as finding the sweet spot between the needs of the users and the business but we rarely get more than nebulous deliverables to imagine how it actually looks.
In this post Luke uses an ‘experience map’ to give us an end-to-end view of the user experience and explain how broader strategy can be applied to detailed design work. It’s a super-effective way to understand the impacts of the product or service on the user, and helps us to understand, justify and prioritise a UX approach.
Funnily enough, if we tip a typical web design process upside down we get something that much more effectively considers the needs and wants of the users.
Luke discusses some of the defining factors of user-centred design.
Matt’s sketchnotes from the UX Australia and Swipe conferences have been popular.
In this post, he breaks down exactly how he creates his sketchnotes, and how you can create awesome sketchnotes of your own.
Luke & Matt travelled up to sunny Brisbane, Australia at the end of August to attend UX Australia 2012, a 4-day event covering core user experience design topics such as digital strategy, user-centred design, interaction design, mobile design, cross-channel design, service design and content. We didn’t get to all of the talks as there were multiple tracks, but here are 20 of the thought-seeds that have stayed with us for the last two weeks.