As UX professionals, we sit at the intersection of many parts of a business. It’s this placement in our company’s organisation and workflow that makes communicating as a UX professional both imperative and, at times, extremely difficult. Doug Collins shares a few important lessons to help you communicate better, regardless of who you’re speaking to.
Justin Davis effortlessly held our attention on Slack for an hour as he talked us through the process of designing better human-to-human conversations in order to help us design better human-to-product conversations.
I highly recommend checking out this transcript.
Every day, we have conversations. Whether with our family, coworkers, friends or strangers, we spend a vast amount of our lives talking to others. Some of these conversations are great; some, not so much. What if we could understand why?
In our next Ask the UXperts session, Justin Davis helps us to understand.