We’ve had a large number of links for UX tools bookmarked in our browsers for a while now. Instead of hiding them away we thought, “Why not share these?”. Why not, indeed!
This list includes a few of the tried and trusty UX tools we use daily, as well as others that we’ve heard good things about. We do hope to make this list as up-to-date as possible, so we’d love to hear from you if there are any of your favourites missing or with outdated details.
200+ Awesome UX Tools For UX Designers
Last updated 27 September 2020.
| Tool Name | Categories | Price (USD) | Notes | |
|---|---|---|---|---|
 | 53 Paper & Pencil | Sketching & Visual Thinking, Simple Designing | Free+ | Sketch, type, paint, draw. Add multiple photos to a single page and cut, stick, move and fix without needing complex layers. |
 | Adobe Brackets | Text Editors, Design Prototyping, Frontend Development | Free | A lightweight, powerful, modern text editor for designers and front-end devs that makes it easy to design in the browser. A community-guided, open-source project, founded by Adobe. Supported by an active and passionate community. |
 | Adobe XD | Design Prototyping, Frontend Development, Wireframing, Interaction Design | Free | A vector-based tool for web and mobile apps, supporting wireframing and simple interactive click-through prototypes. Interoperable with Illustrator, Photoshop, AfterEffects, Slack and Microsoft Teams. |
 | Affinity Designer | Interface Design | $20+ | Has wide variety of slicing and export options. No preview for the export function |
 | Android SDK Emulator | Mobile App Testing | Free | Tools for building apps on Android devices. Find opportunities to reduce your Android app size by inspecting the contents of your app APK file, even if it wasn't built with Android Studio. |
 | Angelfish Software | Analytics | $1,295+ | Angelfish is secure, on-premises web analytics software. Data is stored in your network and you have full access control. |
 | AnteType | Design Prototyping, Frontend Development | Free | Create responsive designs with an engine based on Flexbox. |
 | App Annie | Analytics | Free+ | Get market insights across app downloads, revenue, usage, engagement, and advertising metrics. Helps identify the right partners and markets for expansion. |
 | ARCS – Automated Recruiting and Communication System | Participant Scheduling, Participant Panels, Automation | Free | ARCS lets your panel members self-schedule and respond to studies. The panel management platform helps you find and qualify the right people, schedule them for studies, and optimize panel engagement. |
 | Aurelius | Research Notetaking, Data Repository, Research Analysis & Synthesis | $44+ | Import and tag your research data into a searchable repository where you can track insights that span multiple projects in one central place. Search, share and store research patterns with ease. Tag all your research notes and customer feedback. Makes it easy to create themes and find patterns. |
 | Axure RP | Design Prototyping, Wireframing, Diagramming, Interaction Design | $29+ | A rapid prototyping tool that has become an enterprise-level workhorse. Build diagrams, journeys, or add complex interactions into wireframes to create working prototypes. |
 | Balsamiq Mockups | Design Prototyping, Wireframing, Diagramming | $9+ | Known for its innovation and simplicity, it offers the same look and feel as sketching mockups with a pencil. Large UI library lets you create designs quickly. |
 | Bot Society | Design Prototyping | Free+ | Design bot conversations for any platform, including WhatsApp, Messenger, the Google Assistant, Alexa, Slack, and more. Each platform is customized for that tool specifically, so you can be sure that all of your designs will flow as intended. |
 | BugHerd | Research Notetaking | $29+ | A javascript app that sits on top of your website and lets you click on the page to log a comment or bug. Feedback will be pinned like a sticky-note, and can be collated and managed on the admin side. |
 | Camtasia | Screen Recording | $249+ | Record and create professional-looking videos on Windows and Mac. |
 | Canva | Presentations, Simple Designing, Mockups | Free+ | Simple drag and drop tool for creating graphics. Useful for simple jobs, designing social media visuals or quick UI mockups. |
 | Capian | Evaluating Design, Research Notetaking | $39+ | A collaborative workspace for interface design teams to share relevant feedback, prioritize work, and make better product decisions. |
 | Chalkmark | First Click Testing, Heatmaps, Mouse/Eye tracking, Surveying Users | Free+ | A 'first click' testing tool to get quick feedback on website designs before you actually implement or update them. |
 | Clarity | Recruiting Users, Subject Matter Experts | $1+ | Get expert advice for digital and business related problems. Browse for experts by topic, request a call with them, and connect directly with them. Calls are charged by length. |
 | Clicktale | Heatmaps, Mouse/Eye tracking, Analytics | Free | Insights and analytics for digital interactions. Uses rich data, machine learning and human intelligence to deliver findings. |
 | Clicktools | Surveying Users | No Info | Allow customers to choose how they want to provide feedback via mobile, web, email, SMS, IVR, social, and even offline. Make it easy and interesting for customers to share their input by leveraging super flexible question types and page formatting. |
 | Clicky | Analytics, Heatmaps | Free+ | See how many visitors are on your site and on the page you're viewing. You can also launch heatmaps from the widget, all without leaving your site. |
 | Color Tester | Accessibility, Evaluating Design | No Info | Create and test your color palette, validate color contrast for accessibility (WCAG 2.0), simulate your palette seen by a colorblind person. Convert colours and share palettes. |
 | Concepts | Sketching & Visual Thinking | Free | Mobile-friendly, vector-based, infinite canvas for online sketching. |
 | CrazyEgg | Heatmaps, Mouse/Eye tracking | $24+ | Simple heatmapping of website visitors that complements Google Analytics data for email and ad campaigns. |
 | Creately | Collaboration, Diagramming | $5+ | Collaborative diagramming software with a large range of diagram types. Useful for working with clients and colleagues. |
 | Custellence | Collaboration, Customer Journey | Free+ | A collaborative tool and repository for creating journey maps, user maps, experience maps, and service blueprints. |
 | cx/omni CEM cloud | Customer Journey | No Info | A data aggregator and hub for customer experience management. Connect various data points from voice of the customer, and analyse key touchpoints along the customer journey. |
 | Decibel Insight | Analytics, Conversion | No Info | Measure experiences and predict conversion using visualisations of your website or app's "Digital Experience Score (DXS)". |
 | Dovetail | Research Notetaking, Data Repository, Research Analysis & Synthesis | $20+ | Collate and store user research notes, transcripts, images, videos, audio recordings, and more in a single repository. Discover patterns across research data collected from interviews, usability testing, and more. |
 | Draw.io | Diagramming | Free | You can use it to create flowcharts, network diagrams, UML logic, etc |
 | eggPlant | Analytics, Automation | No Info | A range of products for customer experience insights, optimisation, load testing and digital automation intelligence. |
 | EnjoyHQ | Process Aids, Data Repository, Collaboration, Research Analysis & Synthesis, Automation | $25+ | An automatically synchronising, fully searchable repository of customer feedback and research findings. Collaboratively accessible. Native integrations available. |
 | Ethnio | Remote Research, Intercept Surveys, Participant Screening | $79+ | Web intercepts, native app intercepts, and screener links that help you recruit participants from live sites/apps. |
 | EyeQuant | Evaluating Design, Automated UX Analysis | No Info | Instant analysis based on AI to try and predict how people will react to a design's visual attention, clarity and emotional impact. |
 | EyesDecide | Heatmaps, Mouse/Eye tracking, Conversion, Session Replay | Free | Instant replays and demographically filtered heatmaps of your target audience visually exploring interactive content, including different versions of your designs and content. Good for testing effectiveness of promo material, optimizing user experience, or boosting conversions. |
 | Feng Gui | Evaluating Design, Heatmaps, Mouse/Eye Tracking, Automated UX Analysis | $99+ | Use AI to get instant feedback on visual designs without needing to do traditional eye-tracking. |
 | Figma | Interface Design, Prototyping, Handoff, Collaboration | Free+ | Design, prototype and collaborate in real time using your browser. |
 | Firefly | Evaluating Design, Mockups, Design Research | $19+ | Organise and manage graphic references and artefacts for your design projects. Capture a webpage or upload your website mockups, app designs, photography, UI ideas, logos, banners, etc. |
 | Five Second Test | Evaluating Design | Free+ | For capturing first impressions of a design, or testing whether web pages are effectively communicating their intended message. Participants view your images for 5 seconds and are then asked to enter feedback. |
 | Flair Builder | Wireframing, Diagramming, Mockups | No Info | Design clean and beautiful wireframes for up to three breakpoints. Built-in components for creating mockups. Powerful and easy to use. |
 | Flinto | Design Prototyping, Animation | $99 | Animated transitions without timelines or programming. A good balance between fast prototyping and realism. Prototypes run on iPhone or iPad and can be shared with anyone. |
 | FlowMapp | Information Architecture, User Flows | Free+ | An online tool for creating visual sitemaps and user flows. |
 | Fluid UI | Wireframing, Diagramming, Design Prototyping, Interaction Design | Free+ | Create Android, iOS or Windows8 wireframes or interactive prototypes. Sharing, feedback and collaboration are all built in. |
 | Flurry | Analytics | Free | Track new users, active users, sessions, and more. Monitor performance by app, compare metrics across different apps or measure the growth of your entire portfolio. |
 | Forsee | Usability Testing, Session Replay | No Info | A suite of customer journey analysis apps and tools, including text analytics, replay for web and mobile, case management, etc. Measure touchpoints with a unified metric. |
 | FoxMetrics Web Analytics Tool | Analytics | $250 | A central location for customer data such as personal identifiers, website visits, mobile app sessions, email, purchases, customer service interactions, etc, for a 360-view of customers and the ability to engage them across channels. |
 | Framer (classic) | Interface Design, Prototyping, Interaction Design | $12+ | An interaction design and prototyping tool, still available but now deprecated in favour of Framer X, which has a different approach and better support for coding. |
| Framer X | Interface Design, Prototyping, Interaction Design, Code Editor | Free+ | A unified tool for creation of interaction design, responsive layouts, rapid prototypes. 'Design' tab and 'code' tab. Used for coding with React and HTML, which is the biggest change between Framer X and the original, legacy Framer. This new version is more powerful, but makes it harder for non-coders to jump in and write simple stuff. |
 | Get Clicky | Analytics, Heatmaps | Free+ | Visitor counter for the page you're viewing on your website. You can also launch heatmaps from the widget. |
 | Gliffy | Wireframing, Diagramming | $8+ | Drag and drop to create flowcharts, diagrams, wireframes and technical drawings. Comes with hundreds of industry standard shapes and symbols. |
 | Google Analytics | Analytics | Free+ | The ubiquitous, free and useful tool for understanding customers and analysing how your site is being used. |
 | Handrail | Usability Testing, Research Notetaking | $9+ | End-to-end collaborative research and insights platform focussed on aligning and scaling teams around user research findings. Everyone can capture notes and observations and stay on top of the latest findings. Use mobile version during field visits or on your laptop in the lab. |
 | Helio | Information Architecture, Usability Testing | Free | Design successful products by rapidly revealing key user behaviors. Helio makes it easy to get reactions on your designs quickly so your team can focus on solving the right problems, right now. |
 | HiConversion | Analytics, Conversion, Automated UX Analysis | No Info | A large scale testing and optimization platform and community, based on standardized experiments and adaptive learning. For merchants aiming to exceed their revenue goals, especially with mobile customers. |
 | Hotgloo | Prototyping, Wireframing, Diagramming | $12+ | A wireframing and prototyping tool for web, mobile and wearables. Helps to visualize planning processes, and build and test drive interactions. |
 | Hotjar | Heatmaps, Mouse/Eye Tracking, Session Replay | $89+ | Watch session recordings and see how people are actually using your product. Good for building empathy with users and seeing where they get stuck. |
 | HTML_CodeSniffer | Accessibility | No Info | A client-side (only) javascript that checks HTML source code and detects violations of a defined or custom coding standards such as the Web Content Accessibility Guidelines (WCAG) 2.0, and the web-related components of the U.S. "Section 508" legislation. |
 | Indigo Studio | Interface Design, Design Prototyping, Wireframing, Diagramming, Code Editor | Free+ | A UI design/prototyping/coding tool that provides a library of components and UI patterns. You can design in Sketch and have components map using the Ignite UI for Angular, and create HTML, CSS and Angular code. |
 | Inspectlet | Heatmaps, Mouse/Eye Tracking, Session Replay, Analytics | Free+ | Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. |
 | Invision | Interface Design, Design Feedback, Handoff, Prototyping, Animation | Free+ | Turn UI ideas into layered designs with vector drawing tools, or upload existing images. Animate transitions and add micro-interactions to transform your static screens into clickable prototypes. |
 | 4qSurvey | Intercept Surveys, Surveying Users | No Info | Enterprise-level tool that uses a javascript snippet to create popup website surveys based on the 4Q method. Blocked by some of the larger advertising and tracking blacklists. |
 | iPlotz | Design Prototyping, Wireframing, Diagramming | Free+ | Create clickable, navigable mockups and wireframes for prototyping websites and software applications. |
 | iRise | Design Prototyping, Wireframing, Diagramming, Collaboration | $19+ | Simple and integrated platform for responsive wireframes and prototypes, and inline requirements management. Real-time collaboration for teams. |
 | Justinmind | Design Prototyping, Interface Design, Handoff, Wireframing, Diagramming, Mockups | $19+ | Build high fidelity wireframes and mockups quickly to simulate prototypes for mobile apps. |
 | Keynote | Design Prototyping, Presentations, Diagramming, Animation | Free | Presentation software popular with Mac users, with an emphasis on themes, dual monitors, QuickTime video formats. Includes direct support for Apple Pencil for creating diagrams or illustrations on slides. |
 | Koncept | Prototyping, Usability Testing | $12+ | Prototype and make data-backed UX design decisions with insights from your target users. Refine and de-risk app projects before writing a single line of code. |
 | Koolchart | Data Visualisation | $350+ | Data visualisation on desktop and mobile environments. Includes HTML5 components, KoolChart, KoolGrid and KoolMap. |
 | LeadQuizzes | Survey Tool | $37/month+ | A survey and quiz making tool that can be used for a variety of research methods. |
 | LiveChat | Live Chat with Users | $16+ | Popup web chat with customers while they're on your website. Integrates with a wide range of messaging tools. |
 | LivePerson | Live Chat with Users, Analytics | No Info | Build, manage and optimise chat bots with website or app users via SMS, Facebook Messenger, Apple Business Chat, and WhatsApp. |
 | Livescribe | Sketching & Visual Thinking, Research Notetaking | $99.95+ | Make notes that sync with audio recordings. Smart pens and digitised handwriting. |
 | LiveSession | Session Replay, Mouse/Eye Tracking | $42+ | LiveSession is a qualitative analytics solution for websites and web applications. With always-on session recording, it gives you a way to fully understand user behavior. Start getting answers today and improve your conversion rate. |
 | Lookback | Usability Testing, Surveying Users, Screen Recording, | $49+ | Send a test link to participants. It records the screen and the participants facial expressions. Videos are uploaded to cloud and you get a notification in your inbox. Can also be set to record from any connected phone or tablet, which makes it handy for setting up your own guerrila usability lab. |
 | Loom | Screen Recording | Free+ | A single app to capture your screen, record your front-facing camera, and narrate it all at once, then share with a link. No manual uploads needed. |
 | Loop11 | Evaluating Design, Competitor Benchmarking, Information Architecture, Heatmaps, Mouse/Eye Tracking, Usability Testing, Analytics | $69+ | An excellent tool for scenario-based testing and unmoderated usability tests. Also includes benchmarking against competitors. Trial limited to 5 tasks and 2 questions. |
 | Lucidchart | Mockups, Prototyping, Wireframing, Diagramming | $4.95+ | Allows more than one person at a time to collaborate on a document and comes with widgets for UI components, icons and diagram shapes. Free for less than 60 elements and maximum 2 collaborators. |
 | Lucky Orange | Analytics | $10+ | See how many people are currently on your site and where they came from. Compare historical statistics and see what keywords, locations, referrers, tweets, languages, etc. are driving traffic and behaviors on your site. Filterable by behavior tags. |
 | Macaw | Design Prototyping, Interface Design, Handoff | No Info | A full-featured image editor that also writes semantic HTML and succinct CSS. |
 | Matomo | Analytics, Heatmaps, Session Replay, A/B Testing, Conversion | $19+ | An alternative platform to Google Analytics that gives you 100% data ownership and user privacy protection. Heatmaps, Sessions Recordings, A/B Testing, Funnels, Goals, Form Analytics. |
 | Maxymiser | A/B Testing | No Info | Website testing and personalization. Helps you make data-driven decisions on websites and mobile apps with an emphasis on seamless and connected customer experiences. |
 | Mechanical Turk | Remote Research, Participant Recruiting, Audio Transcription | Free+ | An online marketplace for work. UXers can use this to recruit for and complete simple, scalable, spontaneous ad-hoc research project that is cheap(er), has a quick turnaround and is internationally reaching. By chopping up long audio recordings into small segments, it's also a good way of getting quick, fast human transcription done of interviews. |
 | Milanote | Collaboration, Project Management, Online Whiteboards | Free+ | A tool for organizing creative projects into visual boards. It is a great fit for designers who work in teams remotely. |
 | Miro | Collaboration, Online Whiteboards | Free+ | A visual collaboration platform and online meeting space and whiteboard to centralise communication between collocated, distributed, or remote teams across formats, tools, channels, and time zones. |
 | Mix Panel | Analytics | Free+ | A business analytics service company. It tracks user interactions with web and mobile applications and provides tools for targeted communication with them. |
 | DotMobi Emulator | Mobile App Testing Tools | $40+ | A testing tool to evaluate your site's mobile readiness and performance using industry best practices and standards. Free analysis and reporting. |
 | MockFlow | Design Prototyping, Wireframing, Diagramming, Interface Design | Free+ | Plan, build and share user interfaces, create user flows, document styles and approve designs. Simple and easy. |
 | Mockingbird | Wireframing, Diagramming, Design Prototyping | $11+ | Drag and drop UI elements to the page, then rearrange and resize. Link multiple mockups together and preview them interactively to get a feel for the flow of your application |
 | Mockplus | Prototyping, Wireframing, Diagramming, Interface Design | $199+ | A design tool for quick protoyping without coding or technical experience necessary. |
 | MOQUPS | Wireframing, Diagramming, Design Prototyping | Free+ | A nifty HTML5 web app that helps you create and collaborate in real-time on wireframes, mockups, diagrams and prototypes. Explore and iterate seamlessly from lo-fi to hi-fi as your project evolves. |
 | Morae | Usability Testing, Screen Recording, | $25+ | Enterprise grade software for capturing, sharing and recording audio, on-screen activity, keyboard and mouse inputs during usability studies, focus groups, field research, and product testing. Watch the study or interaction remotely, take notes, and analyze results to instantly share your insights with others. |
 | MouseStats | Heatmaps, Mouse/Eye Tracking, Session Replay | Free+ | Record the full session of real visitors like a camera on your website and playback their cursor, clicks, page views and more like a movie. Browse millions of visitor real interactions on your website and understand what they want. |
 | Mr Tappy | Mobile App Testing Tools, Screen Recording, Usability Testing, Presentations | $349 | Mr. Tappy is a kit for recording mobile devices from a user’s point of view, without getting in their way. Easily capture and share interactions and reactions during user research, usability testing, product demonstrations or classroom presentations with the Mr. Tappy camera kit and his free in-browser viewer. |
 | MUIQ | Remote Testing Tool | No info | An advanced remote testing platform for measuring the user experience on desktop and mobile devices. |
 | Murally | Research Notetaking, Collaboration, Online Whiteboards | $12+ | An online whiteboard for small and medium sized companies and teams that need to collaborate visually. Drag and drop sticky notes, images links and documents. |
 | Naview | Design Prototyping, Information Architecture, Usability Testing | Free+ | Create easier navigation by rapidly testing it. Design and build navigation prototypes and test them with users. |
 | NinjaMock | Wireframing, Diagramming | Free+ | A simple, collaborative and sketchy wireframing tool with built-in support for vector editing and collecting feedback on designs. Cloud-based file system makes sharing wireframes easy. |
 | Notion | Research, Research repositories | Free+ | All-in-one workspace for your notes, tasks, wikis, and databases. |
 | Notism | Design Prototyping, Sketching & Visual Thinking | $18+ | Share, review and sign-off visual content right where it makes sense. Communicate via notes or sketches - right on your uploaded work. |
 | Octopus.do | Sitemap Builder | Free+ | An easy-to-use visual sitemap builder. |
 | Omniconvert | Analytics, A/B Testing, Conversion | $324+ | Find data insights in your Google Analytics in less than a minute. Prioritize all your initiatives so that you grow your eCommerce in a strategic way. |
 | OmniGraffle | Wireframing, Diagramming | $60+ | Create diagrams and designs with ease. Lines stay connected to shapes even when moved. Explain anything from a simple family tree to a complex systems theory with a diagram. |
 | OptimalSort | Information Architecture, Card Sorting, Surveying Users | Free+ | Online card sorting for information architectures, workflows, menu structures or website navigation paths. Send a link to your users and ask them to organize information in existing categories or create new ones. |
 | Optimize | Usability Testing, Conversion | No Info | Testing and personalisation platform using Conversion Rate Optimisation (CRO) tools. Useful for complex optimisation projects. |
 | Optimizely | A/B Testing | No Info | Conduct experiments to test, learn and deploy the best designs. |
 | Ovo Logger | Usability Testing | No Info | Hardware and software provider and consultancy for setting up audio-visual equipment and labs on your premises for mobile testing, software testing, medical testing, play testing and portable labs. |
 | PearNote | Research Notetaking | $5+ | Note-taking and recording that integrates traditional text notes with audio, video, and slides, Jump to the point in the recording where you typed that note, so you can listen to what was going on at the time. |
 | Pencil | Design Prototyping, Mockups, Wireframing, Diagramming | Free | A nice little open source GUI prototyping tool with a good set of built-in widgets covering web, windows and sketchy UI components. Can export to HTML, PDF, image or Doc. |
 | Penultimate | Sketching & Visual Thinking | Free+ | A digital handwriting app for iPad that combines the experience of pen and paper with power of Evernote’s sync and search features. |
 | Photoshop Wireframing Kit | Wireframing, Diagramming | $29 | This tool uses the Photoshop Custom Shapes extension to generates vector wireframing shapes. It can be useful for all designers that use Photoshop as a primary graphic tool. |
 | Pick Fu | Remote Research, Surveying Users | Free+ | Validate ideas, designs, and messaging in a lean way. |
 | Pidoco | Design Prototyping, Wireframing, Diagramming | Free+ | Create clickable wireframes and UI prototypes for web and mobile quickly. Easy sharing and collaboration. |
 | Piwik | Analytics, Surveying Users | Free+ | Polling widgets for blogs, websites and social media. Advanced filters help you analyse data quickly. |
 | Power Mockup | Wireframing, Diagramming, Design Prototyping | $60+ | A large collection of user interface elements and icons made entirely out of PowerPoint shapes, useful for creating screen prototypes for mobile, web, and desktop applications using PowerPoint. |
 | Proto.io | Interface Design, Design Prototyping, Wireframing, Diagramming, Animation | $24+ | Design and test fully interactive, high-fidelity mobile app prototypes using rich media, animation and touch events without doing any programming. |
 | Protoshare | Design Prototyping, Wireframing, Diagramming | $29+ | A collaborative prototyping tool that helps teams visualize requirements with website wireframes and interactive software and mobile prototypes. |
 | Prototyp | Design Prototyping | Free | Prototyping using FramerJS. Keep prototyping for free as long as you want. |
 | Ptengine | Heatmaps, Mouse/Eye Tracking, Analytics | Free+ | Use website heatmaps and analytics to understand visitor behavior on your site. |
 | Qualaroo (previously Kiss Insights) | Surveying Users | $199+ | Target mobile users to collect relevant feedback and improve your users’ cross-channel experience. Collect insights from your users in a seamless way thanks to our native in-product nudge. |
 | Quantcast | Analytics, Automated UX Analysis | Free+ | A suite of AI-driven audience insights, targeting and measuring solutions for site publishers, marketers, agencies and consultants. |
 | Refiner | User Feedback, Surveys | Free+ | A customer survey tool built specifically for SaaS, eCommerce and Membership sites. |
 | Reframer | Process Aids, Research Notetaking, Data Repository, Research Analysis & Synthesis | Free+ | From user interviews to usability tests, qualitative research can get messy, especially when you rely solely on notepads and Post-it notes. Reframer is a qualitative research tool that makes the process quicker and easier. |
 | Sketch | Prototyping, Wireframing, Diagramming, Interface Design, Handoff | $99 | Fills the gap left by the obsolecence of Adobe Fireworks, but takes support for UI design to a whole new level of integration and customisation. |
 | Smartlook | Heatmaps, Mouse/Eye Tracking, Session Replay | Free+ | Record everything visitors do on your website or in your mobile app. Start understanding the 'whys' of your users' behaviors with clear, visual insights. |
 | Snagit | Screen Recording, Annotation | $25+ | Create custom screenshots and recordings. Capture your screen, edit images, and share. |
 | Specfox | Evaluating Design, Handoff | Free | For writing beautiful and simple website specifications between design and development. |
 | SurveyGizmo | Surveying Users, Automation | Free+ | Online survey platform targetting startups and enterprise. Question types that suit market research (conjoint/max dif /Likert/NPS, etc). Data visualisations. Automations, integrations and scripting tools. |
 | Surveymonkey | Surveying Users | Free+ | For online surveys or capturing feedback after usability sessions. Lots of templates and questions approved by survey scientists. Built-in ability to send via email, mobile, chat, web, social etc. Free version allows up to 10 questions and 100 responses. |
 | Survicate | Surveying Users | Free+ | Survey and feedback software focussed on customer feedback. For marketing, conversion, product and support teeams. |
 | Telestream | Screen Recording | $10+ | Create, ingest, transcode, caption, inspect, deliver, play & stream any type of video. |
 | Testaisso | Usability Testing, Remote Research | $29.90+ | Brazilian-based remote usability testing tool. Set a test with tasks and questions and receive video and written feedback from anonymous users. |
 | Testapic (French) | Remote Research, Usability Testing, Surveying Users | No Info | Quickly collect feedback from real users on your sites & app and understand their expectations. Expertise focused on UX and remote user testing |
 | Total Validator | Accessibility | $46 | Total Validator can check your website to help ensure that it is accessible, uses valid HTML and CSS, has no broken links, and is free from spelling mistakes. This will help you to meet regulations, make your site easier for visitors to use, and improve your site's ranking. |
 | Trello | Project Management, Card Sorting | Free+ | Project management for agile development and the cool kids. Dive into the details by adding comments, attachments, due dates, and more directly to cards. |
 | TryMyUI | Remote Research, Usability Testing | Free+ | Self-moderated. Hear what users are thinking as they use your site with a narrated video as they perform the tasks you want. |
 | Typeform | Surveying Users | Free+ | No more boring surveys. A smooth interface that keeps people engaged. Include images, GIFS, and video |
 | Usabilitest | Card Sorting, Information Architecture | $24.95+ | A card sorting tool with open, closed or hybrid test types, and built-in data analytics. For improving the information architecture of your project. Cards can have images, text or both. |
 | UsabilityHub | Evaluating Design, Information Architecture, Remote Research, Surveying Users, Usability Testing, Participant Panels | Free+ | A remote user research platform for testing interfaces, interaction flows, iconography. Recruit your own users free, or select from a 100k= participant panel. |
 | UsabilityTools | Usability, Participant Panels | No Info | Note: UsabilityTools is no longer available. See a site from the user's perspective or ask them directly how to improve. Combines qualitative and quantitative approach. Integrated with a 10 million person panel. |
 | Usabilla | Evaluating Design, Annotation | No Info | Collect visual user feedback by allowing visitors to answer questions by placing points and notes on the page. |
 | User Interviews | Research, Design Research, Participant Recruiting, Remote Research | Free+ | Find participants for any kind of research, or talk to your own users faster. Use Recruit to source from the User Interviews pool of 400,000+ participants, or use Research Hub to talk to your own users in 75% less time. |
 | UserBob | Evaluating Design, Usability Testing | $18+ | Provide a scenario and task, and 'average users' from the United States will record their screens and provide think-aloud first impressions or task completion as they use your site or app. One-size-fits-all and only limited ability to target, but is cheap and fast. |
 | Userbrain | Evaluating Design, Usability Testing | $14+ | Watch videos of real people interacting with your website. Hear what users think, see what they do. |
 | Userfeel | Evaluating Design, Usability Testing | $59 | Userfeel is a usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app. |
 | UserInsights | Evaluating Design, Usability Testing | $20+ | Test new designs/journeys/products, identify issues for users, and get feedback about why users do what they do (including what they like about competitor websites). Provide a link to the design to be tested, and either sent it out to the panel of testers (100% US based), or to your own recruits. |
 | Userlytics | Usability Testing, Analytics, Participant Screening, Participant Panels, Audio Transcription | $49+ | Set a screener for their panel of testers, define goals, tasks and questions (with metrics like time-on-task, success/fail, SUS, NPS and SEQ), and get feedback via picture-in-picture videos and automated transcriptions. |
 | UsersThink | Remote Research, Usability Testing, Participant Panels | $39+ | A semi-automated service aimed at landing page creators. Send them a URL to get feedback on and choose the number of participants needed. They will do the rest: recruit US-based users, ask them questions from a pre-determined questionnaire, inspect answers and collate into a PDF for emailing to you within 24 hours of ordering. |
 | UserTesting | Remote Research, Usability Testing, Participant Panels | No Info | Adds useability testing to an agile process. Video, audio and written feedback on designs, run own tests or outsource. One of the largest and most diverse first-party panels. Claims that 80% of test videos will be completed in less than 2 hours. |
 | Uservoice | Surveying Users | No Info | User feedback software for listening to customers and focussing product development efforts. Avoids the need for surveys, email logs or combing through message boards. Includes segmenting, insight visualisations, roadmapping, and integrations with key product tools. |
 | Userzoom | Information Architecture, Surveying Users, Usability Testing, Participant Panels | No Info | Business-focussed usability test participant sourcing, remote study creation, automated reporting dashboards |
 | UX Line (Spanish) | Usability Testing, Screen Recording, | $39+ | Test remotely or face-to-face for web and apps on desktop or mobile or tablet. Includes screen recording, voice, clicks and the user's face. |
 | UX Pin | Interface Design, Wireframing, Diagramming, Prototyping, Handoff, Collaboration | Free+ | Collaborative tool for creating everything from well-planned wireframes to UI designs. |
 | UXCloud | Remote Research, Usability Testing | $50+ | Online platform for remote, moderated usability testing with .MP4 video recording and integrated screen sharing. |
 | UXPressia | Sketching & Visual Thinking, Customer Journey, Presentations | Free+ | Create presentation-ready customer journey maps and personas with the details that matter to your team. Achieve a consistent look for CX deliverables across your organization. |
 | UXrank | Usability Testing, Automated UX Analysis | $5 | Online automated UX analysis tool currently in beta. Based on 25 common rules for usability. Attempts to anticipate search engine requirements for user experience. Effective to 70% accuracy (self reported). |
 | UXTesting | Remote Research, Usability Testing | No Info | Record and watch videos of real users speaking their thoughts on your website, app, or prototype, with screen capture, facial expressions, comments and touch points. |
 | UXtweak | Research | Free+ | UXtweak provides online unmoderated task-oriented UX studies, user recordings with advanced filters in search, tree testing, card sorting and prototype testing, activity tracking and more. |
 | Validately | Usability Testing, Participant Panels, Automation | $249+ | A user research testing platform including recruiting services, and automated reporting. |
 | Visio | Wireframing, Diagramming | $5+ | A collaborative tool for creating flowcharts, diagrams, org charts, floor plans, engineering designs, and more, using modern shapes and templates with the familiar Office experience. |
 | VWO | A/B Testing, Conversion | $149+ | An enterprise level, all-in-one platform for website visitor research, optimization roadmaps, and continuous experimentation. |
 | WalkMe | In-application guides & user tutorials, Automation | No Info | Proactive, step-by-step guidance for users that analyzes and automates processes so people can complete tasks easily. Works with any software, website, or app. |
 | WireframeSketcher | Wireframing, Diagramming, Design Prototyping | $99+ | A vector-based,wireframing, mockup, and prototyping tool for desktop, web and mobile applications. Runs as a desktop app and a plug-in for any Eclipse IDE (a Java IDE, other languages supported by plugins). Create templates, widgets and icons. |
 | Wirify | Wireframing, Diagramming | $5+ | Free, easy and fun to use bookmarklet that turns any webpage into a wireframe. Good for seeing page structure and the big picture. Pro version allows editing and exporting to Visio, OmniGraffle, Balsamiq and Sketch. |
 | Woopra | Live Chat with Users, Analytics, Conversion | Free+ | Sales funnel, onboarding, feature-use, subscription growth, cohort analysis, etc. See what users are doing across touchpoints. Useful for improving acquisition, engagement and retention. |
 | Wufoo | Surveying Users | Free+ | Online form design tool. Useful for contact forms, online surveys and invitations for collecting data, registrations and payments. customisable, templates and reporting. |
 | Xsort | Information Architecture, Card Sorting, Surveying Users | Free | A visual card-sorting app that simulates a table with cards (and an outline view). Open, semi-open and closed sorts, sub-grouping, criteria-based data selection, create/print/report. Statistical results updated in realtime. |
 | YesInsights | Surveying Users | $20+ | Send customers or subscribers a one-click survey they can answer directly from their inbox. Survey visitors and users while they're actively using your website. |
 | Zopim | Design Feedback, Collaboration, Project Management | Free+ | A web-based visual feedback and bug tracking tool that helps developers, testers and project managers collaborate during product development. Makes it easy to track tasks, capture issues, and exchange feedback across the team. |
 | EthOS | Mobile App Testing, Mobile App Testing Tools, Remote Research, Live Chat with Users, Diary Study | Variable Pricing | A mobile based diary study tool that helps UX teams better understand the experiences and needs of their users. Have participants record themselves and their mobile device screens, then easily identify frustrations through automated sentiment and tone analysis. |
 | Looka Logo Maker | Logo Generator, Simple Designing | Free+ | Graphic design tool that combines users' design preferences with artificial intelligence to help them create a custom logo. |
 | Maze | Evaluating Design, Information Architecture, Usability Testing, Participant Panels, Remote Research, Remote Testing Tool, Surveying Users | Free+ | A rapid testing platform that empowers product and marketing teams to test anything from prototypes to copy, or round up user feedback, all in one place. Rapidly collect user insights across teams and create better user experiences, together. |
 | Sprig | Design Research, Intercept Surveys, Remote Research, Research Analysis & synthesis, Survey Tool, Surveying Users, Surveys, Usability Testing, User Feedback | Free+ | Sprig delivers fast, reliable user insights throughout every stage of development. Our integrated approach to research means you can easily learn from your customers whenever you have a question that needs answering through intercept surveys, video surveys, or concept tests. |
