A comprehensive collection of UX methods and techniques available for use on UX projects.
Mix and match these UX techniques to create a UX process best suited to the project at hand. We’ll be updating this page regularly with additional content, links and tutorials about how to apply these techniques.
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Japanese translation of this page by Shu Wakasa.
|Technique||What It Is||When To Use It||How To Use It|
|Personas||A persona is a fictitious identity that reflects one of the user groups for who you are designing.||Analysis|
Creating personas for your project involves morphing qualitative and quantitative data from analytics, surveys, interviews, user testing sessions, and other research activities into a handful of representative âtypicalâ users. These personas are assigned names, photographs, motivations, goals, and a believable backstory that is rooted in the backgrounds of real people using your website or app. Read the process Matt followed for this activity at SitePoint or take a look at Gregg Bernsteinn's short animated video.
|Scenarios||A scenario is a narrative describing âa day in the life ofâ one of your personas, and probably includes how your website or app fits into their lives.||Analysis||Writing a scenario is as simple and complex as documenting the tasks that a user performs when using your product (not the how).|
Jacqueline Wechsler's introductory article, Using Scenarios, is a good starting point. Neil Turner's Step by Step Guide to Scenario Mapping is a must-read.