Luke & Matt travelled up to sunny Brisbane, Australia at the end of August to attend UX Australia 2012, a 4-day event covering core user experience design topics such as digital strategy, user-centred design, interaction design, mobile design, cross-channel design, service design and content. We didn’t get to all of the talks as there were multiple tracks, but here are 20 of the thought-seeds that have stayed with us for the last two weeks.