Bridging Education and Mobility (BEAM) is a Beijing-based NGO using customer journey mapping (CJM) to improve and refine how teachers in rural China...
Hawk had the pleasure of hosting Ruth in our Ask the UXperts chatroom yesterday. The session was all about Customer Journey Mapping and it was a...
Customer Journey maps are a visual interpretation from an individual’s perspective of their relationship with an organization, service, product or...
