By now you’re probably familiar with our Ask the UXperts sessions.
They are a fantastic opportunity to pick the brains of subject specialists – often challenging our own thinking and informing the way we work.
This time around we’re going to try something slightly different. We’ve put together a panel of research experts from our own community. They come from a range of backgrounds and have an amazing collective knowledge. We’re giving you the opportunity to put your research questions to them in our Slack channel next week.
Our panellists are Dr Jade Jenkins (docBOOM), Dr Marion Boberg (marion_boberg) and Stephanie Pratt (stephaniempratt). Each has a very different background and skillset, bringing a broad range of knowledge to the session. You can find out more about each participant further down the page.
Here are some big picture topics up for discussion that might give you some ideas.
- How we communicate messy, complex and self-contradictory humanity to teams whilst trying to clarify and refine a direction to go – advocating amongst real issues, managing the divide between research participants and a product design team, sifting wheat insights from chaff data.
- Some insights into what our panel think or focus on when planning a study, and how that might evolve over the course of research – methods they return to and why, new approaches they’re curious about, principles they want to protect, or weaknesses they’re wanting to mitigate against.
- Some of the less commonly used methods, or subtle but important tweaks to existing methods, that might deserve more discussion. What little tools or techniques are useful for managing data?
- Some things we can all do to increase the quality of the data and insights we deal with – being more aware of statistical significance in quantitative data, data integrity.
- The most effective ways the panel have found to help communicate depth and breadth of findings and actually drive change, especially when compromises may occur when working under pressure or with a lean/agile approach, including storytelling with research results!
- Some UX research war stories from different research methods, and what can be learnt from them.
- Where: Our dedicated ‘Ask the UXperts’ Slack channel (You’ll need to request an invitation if you haven’t yet joined our Slack channel)
- When: 11am Wednesday 5 July PDT or 4am Thursday 6 July AEST (or find out what time that is for you)
Meet Dr Jade Jenkins
Jade Jenkins is an experimental psychologist. After spending a decade researching various phenomena within social cognition (perception and memory) and occupational health psychology (including the interplay of technology, stress, and health), she earned her PhD in social and industrial-organizational psychology from Northern Illinois University.
Jade currently works in assessment within the Texas A&M University system, where her role consists of equal parts change agent, data and statistics octopus, and development consultant. She has expertise in numerous UX research methodologies, ranging from focus groups and experience sampling to biometric measurement (e.g., heart rate variability; HRV) and surveys.
She is a member of the Dallas-Fort Worth branch of UXPA, and welcomes kindred expressions of UX research methodology geekery on Twitter @jadejenkinsUX.
Jade can speak to many of the topics above, most specifically the less commonly used methods and increasing the quality of data and insights.
Meet Dr Marion Boberg
Marion Boberg is a UX researcher born in Normandy France. She moved to Finland in 2003. Marion holds a PhD in Psychology from both French University of Caen and Finnish University of Eastern Finland.
Marion has 10+ years of experience in UX research, from Nokia Research Centre, Tampere University of Applied Sciences and Qvantel. Her UX experience is related mainly to IT products, mobile apps and telephony, her passion is about People and Innovation.
Author and Co-author of several HCI scientific publications and 10 + pending patents (5 granted) related to mobile UI and services for Nokia Technology.
Marion can offer insights into any of the discussion points above.
Meet Stephanie Pratt
Prior to LiveSafe, she has worked in a variety of industries including another startup called mHelpDesk, GEICO, and a government contractor, Aptima. In those roles, she has done many levels of fidelities of usability testing and interviews. She has her Master’s degree in Human Factors / Applied Cognition from George Mason University.
Additionally, Stephanie is actively involved in the Washington, DC UX community.
Stephanie can answer questions relating to any of the topics listed above, provided the focus is qualitative research.
How does Ask the UXperts work?
These sessions run for approximately an hour and best of all, they don’t cost a cent. We use a dedicated public Slack channel. That means that there is no audio or video, but a full transcript will be posted up on here in the days following the session.