Jodie Moule examines diary studies: what they are, when to use one and some useful tips about setting up your own research to make good use of them.
Never run a heuristic evaluation before? No problem! Luke helps define the advantages and disadvantages before providing step by step instructions for running a successful inspection of your design’s usability.
In this animated video Ben takes a look at wireframes; what they are, the different types, what they’re good for, and some practical advice about how to improve your own ones.
We published this article in which Chris Gray explains how unmoderated remote usability testing (URUT) a while back, but we’re so excited to be including a new animated video that we’ve decided to republish it.
It’s an exciting time to be a UX professional, but before you look for a new UX job, Michelle asks you this question: “Is your UX portfolio up to par?”
If it’s not, these tips will help.
In the latest of our animated techniques videos, Gerry Gaffney gives us some helpful tips on gathering information about our users with contextual enquiry (or site visits).
In the latest of our animated techniques videos, Gregg Bernstein walks us through the process of creating UX personas.
A content audit isn’t something you’re going to want to tackle. But you can’t undertake a redesign of a content-heavy site without it.
Donna Spencer shows you how to conduct a Content Audit in this sketch video.
Hawk reviews the online course “How to Develop an Information Architecture using Card Sorting” by Joji Mori and finds herself pleasantly surprised (with a couple of caveats).
Customer Journey maps are a visual interpretation from an individual’s perspective of their relationship with an organization, service, product or brand.
This whiteboard animation (and article) shows you how to create a Customer Journey Map.