We’ve all known researchers who “throw their results over the fence” and hope their recommendations will get implemented, with little result. Talk about futility! Luckily, with a little preparation, it’s a straightforward process to turn your research insights into real results.
The Lean Startup approach is gaining popularity in organisations of all sizes, which means teams must adapt their processes. More and more, UX professionals are being asked to take on Lean experiments – which are fantastic – but differ slightly from traditional UX research. This guide will help you get the most out of your experimentation cycles and understand whether you should pivot or persevere with your MVP.
These days auto-suggest is everywhere, from social media sites like Twitter and Facebook, to shopping sites like eBay and Amazon. With plugins available for all the latest frameworks and libraries, adding an auto-suggest to your site is relatively easy.
But what about accessibility? I’ve reviewed auto-suggest components from many of the major frameworks, and most of them have one thing in common: they’re not properly accessible.
Here’s how you can make your auto-suggest accessible.
Creating a culture of user experience involves asking uncomfortable questions; the key is to navigate that friction so that people feel encouraged not just to contribute but also to question ideas.
A/B testing can help teams separate concerns and learn to disagree constructively. Minutia gets sorted out quickly, the work moves forward, and most importantly you help create a framework for challenging ideas, not people. Here’s how.
You’ve worked like crazy researching and designing a new feature for your website. But when you present your ideas to your company’s executives and product managers, their eyes glaze over.
What’s going on?
Usability testing is a critical part of the user-centered design process, and comes in many forms. From casual cafeteria studies, to formal lab testing, remote online task-based studies and more. Whether you’re new to this part of UX research, or just need a refresher, Cindy McCracken walks us through the essentials of effective usability tests.
You can learn a lot from your competition. One way to learn how your product fares against its competitors is through competitive testing. Want to learn how? Cindy McCracken shows how she proved the need for a dramatic redesign of email campaign tool iContact by testing it against its competitors.
Wireframing is an essential skill for UX designers, and can have a huge impact on the outcome of the final product. From ideation to validation, Balsamiq’s Leon Barnard shows how to get your wireframing off to the right start.
UX research has borrowed a lot from the fields of psychology, sociology, and anthropology. From analysing behaviour to documenting how people perform certain tasks, you clearly see these fields bleeding into UX. How can you make sure you’re recording the right information to glean powerful insights?
Surveys are an essential tool in the UX research toolkit. When done well, they deliver incredible insights into how people use your product. With an array of easy to use digital tools like SurveyMonkey at our fingertips, executing a survey is relatively simple.
But the actual survey design is where it gets complicated. If you’ve ever created a survey, you know it’s not as simple as it seems at first glance.