UX Mastery talked with Anthony Rezendes, Senior UX Manager at Kasasa, about his experiences using the qualitative research tool Reframer. What we heard was an empowering story about how insights and an efficient, human-centred approach turned a failing product into a successful legacy.
What is collaborative design? The answer seems obvious. However, there is a lot of room for things to go wrong — especially when the people involved have no experience in collaboration. Or design, for that matter. Vera shares some secrets for success.
In this series of 3 articles, UXPin’s Jerry Cao examines three crucial facets of great UX design – usefulness, usability and delight.
In this, the final article, he focuses on delight and takes a look at a case study from Duolingo.
In the second of our 3 part series, UXPin’s Jerry Cao examines three crucial facets of great UX design – usefulness, usability and delight.
This week Jerry is focusing on usability.
In the first of a series of 3 articles, UXPin’s Jerry Cao examines three crucial facets of great UX design – usefulness, usability and delight.
Part 1 focuses on usefulness and takes a look at a case study from Buffer.
Bridging Education and Mobility (BEAM) is a Beijing-based NGO using customer journey mapping (CJM) to improve and refine how teachers in rural China experience their site.
Keren Wong walks us through the process and talk us through the learning outcomes.
What is best practice? David explores this question, and along the way reveals some surprising insights into how well common guidelines in user experience design hold up to scrutiny.
Today we completed the first stage of the new UX Mastery—rolling out the logo across the main site, various sub-sites, and social media channels.
Matt explains the story behind the evolution of the new logo—the process followed, the original concepts, and some of the rationale behind the decisions made.