We know that design research plays an important role in influencing product development. We also know that although interviews and usability tests are well-accepted practices in many organisations today, uncovering effective ways to unify our findings so that we can efficiently use them is often a problem.
Many designers still gather and store data for projects in an ad-hoc manner. This approach makes it hard to collaborate with others and can end up wasting time, money and energy.
Do you struggle to effectively communicate your research findings to stakeholders? Are you fighting a losing battle while managing complex data? Is it tough getting buy-in from other parts of the organisation because your data is disorganised or hard to access?
Fear not – help is at hand. Benjamin Humphrey is an expert when it comes to data wrangling. He spends his days helping teams to better understand their customers through organisation and analysis of user feedback and qualitative research.
If you could do with support in this area, make sure you join us for our next free Ask the UXperts session.
- Where: Our dedicated ‘Ask the UXperts’ Slack channel (You’ll need to request an invitation if you haven’t yet joined our Slack channel.)
- When: 3pm Wednesday 7 March PST or 10am Thursday 8 March AEDT (or find out what time that is for you)
Meet Benjamin Humphrey
Benjamin is a co-founder of Dovetail, a new product that helps teams understand their customers through organization and analysis of user feedback and qualitative research. Dovetail is kind of like Google Docs meets Trello, designed specifically for researchers and product managers.
Prior to starting Dovetail, Benjamin was a lead designer at Atlassian working on JIRA Agile, the growth team, and Atlassian’s cloud platform. He led design initiatives to bring consistency and modernity to Atlassian’s cloud offerings and was heavily involved in shaping Atlassian’s new design language, “ADG 3”, and their new product Stride.
Benjamin is a multi-disciplinary designer working across research, user experience, interface design, and frontend development.
How to Ask Your Questions
If you can’t make the live session but have questions, we’d love to collect them ahead of time and we’ll ask Benjamin on your behalf. You can ask them in the comments below. We’ll publish the responses (along with the full transcript) in the days following the session.
Here are some questions to inspire you
- What are some practical approaches to synthesising and triangulating quantitative and qualitative insights?
- Do you have some tips for presenting research data and getting buy in from stakeholders?
- How do you recommend organisations unify research data for easy collaboration?
How does Ask the UXperts work?
These sessions run for approximately an hour and best of all, they don’t cost a cent. We use a dedicated public Slack channel. That means that there is no audio or video, but a full transcript will be posted up on here in the days following the session.