Next up in our Ask the UXperts chatroom we’ll be talking about ways to use the results of user research to inform design and innovation.
Joining me for the session will be guest UXpert Steve Portigal.
As Pamela Pavliscak says in her article titled Data-Informed Design: Three Data Stories
…at its core, data about websites and applications is data about the people who use our products. …the traces that the people who use technology leave behind—no matter their source—are data that we can use to inform UX design.
We’ll be talking with Steve about the best ways to harness and use that data to build successful user experiences.
Steve is the Principal at portigal.com – a consultancy that helps companies discover and act on new insights about their customers and themselves. Steve is the author of Interviewing Users: How to Uncover Compelling Insights and you can hear him podcast at Dollars to Donuts.
Ask the UXperts sessions run for approximately an hour and best of all, they don’t cost a cent. They are text based so there is no audio or video, but a full transcript will be posted up on here in the days following the session.