Every day, we have conversations. We spend a vast amount of our lives talking to others – whether with our family, coworkers, friends or strangers. Some of these conversations are great; some, not so much.
What if we could understand why?
If we understand what makes for great conversation, how can we use that knowledge as designers to create a better conversation between our products and the people using them?
In this session Justin will examine how conversations work, what causes some of them them to be highly engaging, and what makes other conversations fail miserably. We’ll look at the conversations that our users have with our products, and use the same understanding about designing better human-to-human conversations to help us design better human-to-product conversations.
Don’t let your product be that awkward guy everyone avoids at the party; make it the life of the party.
- Where: Our dedicated ‘Ask the UXperts’ Slack channel (You’ll need to request an invitation if you haven’t yet joined our Slack channel)
- When: 3pm Tuesday 11 April PDT or 8am Wednesday 12 April AEST (or find out what time that is for you)
Meet Justin Davis
Justin Davis is a senior user experience designer, and co-founder of First Chair Partners, a design and research collective working to help companies solve some of their most difficult design problems.
He is based in Tampa, FL, and has worked with companies like Google, Coca-Cola and Metlife to help deliver interesting and engaging experiences to their customers. With nearly 20 years experience in technology and design, Justin brings a wealth of experience from both the design and technical sides. He also loves boats and bourbon.
Read his blog at justindavis.co.
How to Ask Your Questions
If you can’t make the live session but have questions, we’d love to collect them ahead of time and we’ll ask Justin on your behalf. You can ask them in the comments below. We’ll publish the responses (along with the full transcript) in the days following the session.
Here are a few questions to get you started:
- What are the main components of a great conversation?
- Done badly, how much damage can a conversation cause?
- How can we translate what we learn about great conversations into our work?
How does Ask the UXperts work?
These sessions run for approximately an hour and best of all, they don’t cost a cent. We use a dedicated public Slack channel. That means that there is no audio or video, but a full transcript will be posted up on here in the days following the session.