In the latest of our animated techniques videos, Gregg Bernstein walks us through the process of creating UX personas.
A content audit isn’t something you’re going to want to tackle. But you can’t undertake a redesign of a content-heavy site without it.
Donna Spencer shows you how to conduct a Content Audit in this sketch video.
Hawk reviews the online course “How to Develop an Information Architecture using Card Sorting” by Joji Mori and finds herself pleasantly surprised (with a couple of caveats).
Customer Journey maps are a visual interpretation from an individual’s perspective of their relationship with an organization, service, product or brand.
This whiteboard animation (and article) shows you how to create a Customer Journey Map.
We continue to receive questions from readers and workshop students about how to get into UX Design.
As a result, we’ve updated our article on how to prepare yourself for a career as a UX Designer—and how to find an awesome job while you’re at it. With new and improved animated video!
Usability Testing is a vital part of the Information Architecture process.
This excerpt from “A Practical Guide to Information Architecture” will help you understand when to test, how testing works, what to prepare, and how to interpret your results.
A whiteboard animation can be an effective communication tool, but is often expensive to produce. It needn’t be.
Matt details a process that you can use to create your own whiteboard animations, without breaking the budget.
When you’re the only UX Designer in a team, the hot and cold support for your role can be difficult.
Luke reflects on his experiences working within difficult corporate cultures, and explains how setting the right expectations, getting buy-in, and charting a course through it all can go a long way towards creating positive change.
Matt spoke at the Intranets2013 conference in Sydney last week, on the topic of creativity and ways to be more creative.
He shares his slides, and asks: what do you do to be more creative?