Usability testing is a critical part of the user-centered design process, and comes in many forms. From casual cafeteria studies, to formal lab testing, remote online task-based studies and more. Whether you’re new to this part of UX research, or just need a refresher, Cindy McCracken walks us through the essentials of effective usability tests.
You can learn a lot from your competition. One way to learn how your product fares against its competitors is through competitive testing. Want to learn how? Cindy McCracken shows how she proved the need for a dramatic redesign of email campaign tool iContact by testing it against its competitors.
Wireframing is an essential skill for UX designers, and can have a huge impact on the outcome of the final product. From ideation to validation, Balsamiq’s Leon Barnard shows how to get your wireframing off to the right start.
UX research has borrowed a lot from the fields of psychology, sociology, and anthropology. From analysing behaviour to documenting how people perform certain tasks, you clearly see these fields bleeding into UX. How can you make sure you’re recording the right information to glean powerful insights?
Surveys are an essential tool in the UX research toolkit. When done well, they deliver incredible insights into how people use your product. With an array of easy to use digital tools like SurveyMonkey at our fingertips, executing a survey is relatively simple.
But the actual survey design is where it gets complicated. If you’ve ever created a survey, you know it’s not as simple as it seems at first glance.
One of the best ways to guarantee quality results from your user experience research is to recruit the right kind of people for your studies. But finding the right participants? That can be a frustrating logistical challenge. Participant screeners are a vital step in UX research design so you can filter through potential recruits and find your target users.
Amanda Stockwell shares her best tips to write screeners so you only recruit users who will provide valuable insights for your product.
Finding users for testing in a short sprint can be a daunting task. But just because you don’t have much time, doesn’t mean you have to skip the research. Amanda Stockwell explains how you can quickly find recruits.
Working as part of an Agile team means you don’t always get the time you’d like to carry out your research. But Amanda Stockwell shows how, with a little flexibility, high-quality UX research in an Agile environment is possible. This is the first in a series of posts that will discuss the impact of Agile software development on UX practices.
There are plenty of prescriptions for persona creation, but many of them just don’t work. In an exclusive excerpt from his new book ‘Think First’, Joe Natoli explains how you can delve deeper to get into the heads of your personas.
Jodie Moule examines diary studies: what they are, when to use one and some useful tips about setting up your own research to make good use of them.