Design reviews are an important way to work with stakeholders. But when a design review goes poorly, it can feel uncomfortable and awkward.
The anxiety we feel when threatened extends to the workplace when our ideas are challenged – our defences go up and we search for a way to deal with the threat. Some of the more well-known responses are the fight-or-flight, and the closely related freeze and appease response.
How can we learn to win the battle between thoughts and feelings during design reviews?